The following information provides a simple overview of what happens to your personal data when you visit our website www.bophie.com
As defined in the Personal Data Protection Act B.E. 2562 (2019) (PDPA) and the General Data Protection Regulation 2016/679 (GDPR), personal data is any data with which you can be personally identified.
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator Bophie Company Limited.
How do we collect your data?
Typically data is collected in two ways. Firstly, by you providing it to us. This may, for example, be data that you enter in a contact form. Secondly, automatically by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to provide you with our services and in order to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
In accordance with the PDPA and the GDPR, you have the right to receive information free of charge at any time about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for this purpose and for further questions on the subject of data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
The responsible body for data processing on this website is:
Bophie Company Limited
Floor 25, Mitrtown Office Tower
944 Rama IV Rd, Wang Mai, Pathum Wan, Bangkok 10330
Phone: +66 02 1054737
The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
You can reach us per E-mail or in writing to the address above with the corresponding reference “Data Protection”.
Consent – Insofar as we obtain the consent of the data subject for processing operations involving personal data, Consent serves as the legal basis.
Performance of a contract or pre-contractual measures – When processing personal data that is necessary for the performance of a contract to which the data subject is a party, the performance of a contract serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.
Legal Obligation – Insofar as processing of personal data is necessary for compliance with a legal obligation to which our company is subject, a legal obligation serves as the legal basis.
Vital interests – In the event that vital interests of the data subject or another natural person make processing of personal data necessary, vital interest serves as the legal basis.
Public Interest – Where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, public interest shall serve as the legal basis.
Legitimate Interest – If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, legitimate interest serves as the legal basis for the processing.
Right to information: You can request information from us as to whether and to what extent we process your data.
Right to rectification: If we process your data that is incomplete or incorrect, you can request that we correct or complete it at any time.
Right to erasure: You may request that we erase your data if we are processing it unlawfully or if the processing disproportionately interferes with your legitimate interests in protection. Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated retention obligations. Irrespective of the exercise of your right to deletion, we will delete your data immediately and completely, insofar as there is no legal or statutory obligation to retain data in this respect.
Right to restriction of processing: You may request us to restrict the processing of your data if you dispute the accuracy of the data for a period of time that allows us to verify the accuracy of the data, the processing of the data is unlawful, but you object to erasure and request restriction of data use instead, we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or
you have objected to the processing of the data.
Right to data portability: You may request that we provide you with the data you have provided to us in a structured, commonly used and machine-readable format and that you may transfer this data to another controller without hindrance from us, provided that we process this data on the basis of a revocable consent given by you or for the performance of a contract between us, and this processing is carried out with the aid of automated procedures. If technically feasible, you may request us to transfer your data directly to another controller.
Right to object: If we process your data for legitimate interest, you may object to this data processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the assertion, exercise or defence of legal claims. You may object to the processing of your data for the purpose of direct marketing at any time without giving reasons.
Right of complaint: If you are of the opinion that we violate data protection law when processing your data, please contact us so that we can clarify any questions. Of course, you also have the right to contact the supervisory authority responsible for you, the respective state office for data protection supervision. If you wish to assert any of the aforementioned rights against us, please contact us. In case of doubt, we may request additional information to confirm your identity.
Where the processing of your personal information is based on consent, you have the right to withdraw that consent without detriment at any time.
The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.
We encourage you to get in touch if you have any concerns with how we collect or use your personal information.
We endeavour to ensure that all decisions involving your Personal Data are based upon accurate and timely information. However, we rely on you to disclose all relevant information to us and to inform us of any changes in your Personal Data. As such, please disclose all relevant information necessary for us to provide services to you and ensure all information submitted to us is up-to-date, complete, and accurate. Kindly inform us promptly if there are any changes in your Personal Data.
When you access our website, information is automatically sent to the server of our website by the so-called browser used on your end device. This involves the following data, which is collected without your intervention and stored until it is automatically deleted:
This data is also stored in the log files of our system. This data is not stored together with other personal data of the user. The temporary storage of the above-mentioned data by the system is necessary to enable delivery of the website to the user’s computer as well as to ensure the functionality and optimisation of our website and to ensure the security of the information technology systems. The aforementioned data collection is based on our legitimate interest in the secure provision and functionality of our website.
Your personal data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case after 3 months in the case of storage of the data in the log files.
The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website.
We maintain online presences within social networks and websites in order to be able to communicate with the customers, interested parties and users active there and to inform them about our services there. When calling up the respective networks and websites, the terms and conditions and data processing guidelines of the respective operators apply.
We would like to point out that Facebook provides us with aggregated data within the framework of the Insights function, through which we obtain information about how our Facebook Page users interact with it. These Page Insights may be based on personal data collected from you in connection with a visit to or interaction with our Facebook Page. We only receive this data as anonymised evaluations. Facebook itself, however, has the possibility to directly assign your usage data on our Facebook Page to you and to use your personal data in a non-anonymised way, provided that you are a Facebook member paired with your other voluntarily provided data.
According to the case law, we are co-responsible for the personal data collected by Facebook, to which we predominantly only have anonymised access. We have therefore entered into a processing agreement with Facebook. However, the primary responsibility regarding the processing of the Insights data still lies with Facebook. This means that Facebook is responsible for complying with the data protection regulations according to the GDPR and PDPA. We as the operator of the Facebook Page cannot make any decisions regarding the processing of Insights data and regarding the information obligations. You can send requests directly to Facebook and to us. You can send your enquiry to Facebook under the following link: https://www.facebook.com/help/contact/308592359910928.
“Tailored target groups” and “conversion tracking” from LinkedIn offer the possibility of targeting existing users and customers who have visited our website with relevant campaigns. This is done by LinkedIn storing anonymised user data with the help of a web site tag. For this purpose, a cookie from LinkedIn is placed in the browser when a user visits our web site.
For questions of any kind, we offer you the possibility to contact us via a form provided on the website. In doing so, it is necessary to provide your name and a valid e-mail address so that we know from whom the enquiry originates and so that we can answer it. Further information can be provided voluntarily. Data processing for the purpose of contacting us is carried out on the basis of a relationship similar to a contract in the sense of initiating a contract. The personal data collected by us for the use of the contact form will be automatically deleted after the request you have made has been dealt with.
We may share your information with organisations that help us provide the services described in this policy and who may process such data on our behalf and in accordance with this policy, to support our online offer and our services.
We may disclose your Personal Data to any member of our group, which means any corporation deemed to be related to us.
We may disclose your Personal Data to third parties:
Typically and unless otherwise stated in this policy, data may be shared on the basis of our contractual and pre-contractual obligations. Equally, if you have consented to it, or where there we have a legal obligation to do so or on the basis of our legitimate interests (e.g. when using agents, hosting providers, tax, business and legal advisors, customer care, accounting, billing and similar services that allow us to perform our contractual obligations, administrative tasks and duties efficiently and effectively). If we commission third parties to process data on the basis of a so-called “processing agreement”.
In relation to meta data obtained about you, we may share a cookie identifier and IP data with analytic service providers to assist us in the improvement and optimisation of our website which is subject to our Cookies Policy.
We may also disclose information in other circumstances such as when you agree to it or if the law, a Court order, a legal obligation or regulatory authority ask us to. If the purpose is the prevention of fraud or crime or if it is necessary to protect and defend our right, property or personal safety of our staff, the website and its users.
We use information held, including Personal Data, in the following manner:
Where any Personal Data relates to a third party, you represent and warrant that the Personal Data is up-to-date, complete, and accurate and that you have obtained the third party’s prior consent for our collection, use and disclosure of their Personal Data for the Purposes. You agree that you shall promptly provide us with written evidence of such consent upon demand by us.
You may withdraw your consent and request us to stop using and/or disclosing your Personal Data for any or all of the Purposes by submitting your request to us in writing to firstname.lastname@example.org. Should you withdraw your consent to the collection, use or disclosure of your Personal Data, it may impact our ability to proceed with your transactions, agreements or interactions with us. Prior to you exercising your choice to withdraw your consent, we will inform you of the consequences of the withdrawal of your consent. Please note that your withdrawal of consent will not prevent us from exercising our legal rights (including any remedies) or undertaking any steps as we may be entitled to at law.
From time to time we may use the personal information we collect from you to identify particular services which we believe may be of interest to you. We may contact you to let you know about these products and services and how they may benefit you.
You may give us your consent in a number of ways including by selecting a box on a form where we seek your permission to send you marketing information, or sometimes your consent is implied from your interactions or relationship with us. Where your consent is implied, it is on the basis that you would have a reasonable expectation of receiving a marketing communication based on your interactions or relationship with us.
Direct Marketing from generally takes the form of e-mail but may also include other less traditional or emerging channels. These forms of contact will be managed by us, or by our contracted service providers. Every directly addressed marketing form sent or made by us or on our behalf should include a means by which customers may unsubscribe (or opt out) of receiving similar marketing in the future.
Databases or data sets that include Personal Data may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, Bophie Company Limited will notify all affected individuals whose Personal Data may have been compromised, and the notice will be accompanied by a description of action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible after which the breach was discovered.
All company employees must maintain the confidentiality of Personal Data as well as company proprietary data to which they may have access and understand that that such Personal Data is to be restricted to only those with a business need to know. Employees with ongoing access to such data will sign acknowledgement reminders annually attesting to their understanding of this company requirement
This policy and our commitment to protecting the privacy of your personal data can result in changes to this policy. Please regularly review this policy to keep up to date with any changes.
Any comments or queries on this policy should be directed to us. If you believe that we have not complied with this policy or acted otherwise than in accordance with data protection law, then please contact us.
We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.